The Grid: Current Partners

Refer a customer. We'll take it from there.

The Grid is where leading ecommerce, WMS and fulfillment platforms plug into DropStream to connect real-time commerce data. Together we help mutual customers move faster, strip out complexity, and make sure the technology powering their business works the way it should today, and into the future.

Submit Referral

Let's Work Together

Share more about your customer referral.

Tell us about your customer and what they are looking to connect into your platform. Our team will set up a call with them directly to talk through the details. We'll keep you updated every step of the way.

Your Information

Your company name *

Your first name *

Your last name *

Your business email *

Your Customer's Information

Customer company name *

Customer first name *

Customer last name *

Customer email address *

Anything else we should know?

I'd like to have a prescoping call with DropStream before you reach out to my customer.

We'll send you an email at every major milestone so you're always in the loop.

Our Partnership

Working with DropStream is an advantage for you and your customers

Our partnership is built on a simple belief: when integrations are reliable, your customers succeed. When your customers succeed, they renew on your platform.

DropStream has a pre-built connector into your platform enabling onboarding in days, not weeks. Which means faster time-to-revenue for you.

Customers connect their full commerce and fulfillment ecosystem through DropStream with no IT lift required. Which means more stickiness for your platform.

99.98% uptime and no blackout periods, so customers never have to worry about orders stopping or inaccurate data. Which means zero revenue disruptions for you.

DropStream maintains all integrations. Proactive alerts to ensure quick resolution. And fast, expert support within 2 hours. Which means less customer support, reducing your cost to serve.

A simple referral process

A partnership built to make your platform more sticky

Our partnership process is built around making the referral easy for you and the experience strong for your customer. We handle scoping, implementation, support, and the long-term maintenance, so the customer you sent us stays focused on running their business.

Refer

Tell us about your customer's needs. We'll set up a kickoff call to tell them more about DropStream and make sure it's a good fit.

Scope

We work directly with your customer to manage the DropStream scoping and implementation process, keeping you informed at every stage.

Launch

When your customer's integration is complete, they are ready to go-live on your platform. We'll make sure the integration is tested and ready for a successful launch.

Maintain

We manage the integration, all maintenance and support associated with the integration. One less thing your team has to worry about.

Partnership Resources

Helpful resources and selling guides at your fingertips

Sales Training Program

DropStream positioning kit for your internal team.

Customer Facing Slides

Share directly with customers so they understand DropStream.

Full Integration Library

Refresh your memory on all of DropStream's connections and capabilities.

Trusted by brands like you

"DropStream is a partnership that helps us stay on the cutting-edge of new developments in ecommerce."

Jimmy Rodriguez

CTO, Shift4Shop

The Grid: DropStream's connected partner program

Refer your customers. We'll take it from there.

Submit Referral

FAQ

Questions about The Grid

Why refer DropStream?

DropStream combines 15+ years of platform stability, 99.98% uptime, and the largest connector library on the market with expert support without peak surcharges or volume penalties. Your customers get a true partner, not just a platform.

Why shouldn't my customers build integrations in-house?

Building in-house could mean months of development, ongoing maintenance, and your customer's tech team owning the problem every time something breaks. DropStream's pre-built connector gets your customer live in hours, not months with a team of experts managing reliability, uptime, and troubleshooting on their behalf. Your customer stays focused on growing their business, not fixing integrations.

Can DropStream handle complex tech stacks?

That's where DropStream is built to deliver. With the largest pre-built connector library on the market covering shopping carts, marketplaces, WMS, ERP, and EDI, most stacks are plug-and-play. For anything custom or niche, DropStream's team of fulfillment and ecommerce developers can build it. And once connected, a flexible rules engine ensures data flows exactly the way your customer's business requires.

How much does DropStream cost?

DropStream pricing is based on the exact integrations the customer is using. Each integration fits into a complexity-based pricing model. There are no volume thresholds or peak surcharges making pricing predictable and fair for customers of all sizes.

Who can I reach out to if I have a question about my referral?

Once your referral is submitted, we track your referral in our CRM and automatically notify you at every key milestone in the customer journey. You can also request a pre-scoping call with our sales team before we ever reach out to your customer. If you have a specific question at any point, reach out directly to support@getdropstream.com.